Terms of service
Effective Date: November 1, 2025
Last Updated: November 1, 2025
1. AGREEMENT TO TERMS
Welcome to CariSpray, operated by OralAdvance Laboratories LLC ("Company," "we," "us,"
or "our").
These Terms of Service ("Terms") govern your access to and use of our website and the
purchase of our products. By accessing our website or placing an order, you agree to be
bound by these Terms and all applicable laws and regulations.
IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS WEBSITE OR
PURCHASE OUR PRODUCTS.
Our Contact Information:
Legal Name: OralAdvance Laboratories LLC
Principal Address: 5755 North Point Parkway, Suite 201, Alpharetta, Georgia,
30022, United States
Phone: +1 (307) 269-8073
Email: [email protected]
Website: www.carispray.com
2. CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective
immediately upon posting to our website with an updated "Last Updated" date. Your
continued use of the website after changes constitutes acceptance of the modified Terms.
We recommend reviewing these Terms periodically for updates.
3. ELIGIBILITY AND ACCOUNT REGISTRATION
3.1 Age Requirements
CariSpray Adult Formula: You must be at least 18 years old to purchase
CariSpray Kids Formula (Ages 1-12): Must be purchased by a parent or legal
guardian who is at least 18 years old
By placing an order, you represent and warrant that you meet these age requirements.
3.2 Account Creation
You may create an account to:
Track orders
Save shipping information
Receive personalized recommendations
Manage subscriptions
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized use
3.3 Accurate Information
You agree to provide accurate, current, and complete information during registration and
checkout. You must update your information promptly if it changes.
4. PRODUCTS AND AVAILABILITY
4.1 Product Descriptions
We strive to provide accurate product descriptions, images, and information. However:
Colors may vary due to monitor settings
Product formulations may be updated; check packaging for current ingredients
We reserve the right to correct errors in product descriptions or pricing
4.2 Product Classification
Important: CariSpray is classified as a cosmetic oral care product in both the United States
and European Union.
FDA Disclaimer (USA): CariSpray is not intended to diagnose, treat, cure, or prevent any
disease. These statements have not been evaluated by the Food and Drug Administration.
This product is for cosmetic and oral hygiene purposes only.
EU Compliance: CariSpray complies with EU Cosmetics Regulation (EC) No 1223/2009.
For specific safety data or ingredient information, contact [email protected].
4.3 Product Availability
Product availability is subject to change without notice
We reserve the right to limit quantities purchased per customer
We may discontinue products at any time
Out-of-stock items will be communicated during checkout or via email
4.4 Product Variants
CariSpray Kids (Ages 1-12): Available in three flavors, specially formulated for children
ages 1-12 years. Must be used under adult supervision.
CariSpray Adult: Formulated specifically for adult use (18+ years).
5. PRICING AND PAYMENT
5.1 Pricing
All prices are listed in US Dollars (USD) unless otherwise stated
Prices are subject to change without notice
The price charged will be the price displayed at the time of checkout
We reserve the right to correct pricing errors
5.2 Taxes
Prices do not include applicable sales tax, VAT, or other taxes
Taxes will be calculated and added at checkout based on your shipping address
You are responsible for any customs duties or import taxes for international orders
5.3 Payment Methods
We accept:
Major credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
PayPal
Apple Pay / Google Pay
Other payment methods as displayed at checkout
5.4 Payment Authorization
By providing payment information, you:
Represent that you are authorized to use the payment method
Authorize us to charge the payment method for your order
Agree that we may store your payment information for future purchases (if you create
an account)
5.5 Payment Security
All payment transactions are processed securely through industry-standard encryption and
third-party payment processors. We do not store your complete credit card information on our
servers.
6. ORDERS AND SHIPPING
6.1 Order Acceptance
Placing an order is an offer to purchase
We reserve the right to accept or decline any order for any reason
Order confirmation does not constitute acceptance
Acceptance occurs when we ship your order
We may require additional verification for certain orders
6.2 Shipping
Domestic Shipping (USA):
Processing time: 1-3 business days
Shipping time: 3-7 business days (standard), 1-3 business days (expedited)
Free shipping may be available on orders over specified amounts
International Shipping:
We ship to select countries worldwide
International orders may take 7-21 business days
Shipping times vary by destination
Customers are responsible for customs duties and import taxes
Shipping Restrictions:
We cannot ship to PO boxes for certain products
Some countries or regions may be restricted
Addresses must be complete and accurate
6.3 Tracking
Once your order ships, you will receive a tracking number via email. Track your shipment
through the carrier's website.
6.4 Delivery
You are responsible for providing an accurate shipping address
We are not responsible for delays caused by incorrect addresses
Delivery times are estimates and not guaranteed
Risk of loss transfers to you upon delivery to the carrier
6.5 Undeliverable Packages
If a package is returned as undeliverable due to an incorrect address or refusal of delivery:
You may be charged return shipping fees
We will contact you for a corrected address
Refunds will be subject to our Refund Policy
7. BULK AND WHOLESALE ORDERS
We accept bulk and wholesale orders. For pricing and terms:
Contact us at [email protected]
Minimum order quantities apply
Special terms and pricing will be provided in a separate agreement
Bulk orders may have different return policies
8. REFUNDS AND RETURNS
Please refer to our Refund and Return Policy for complete details on:
Satisfaction guarantee
Returns for unopened products
Damaged or defective products
Expiration date policy
Storage requirements
Our Refund Policy is incorporated into these Terms by reference.
9. PROHIBITED USES
You agree NOT to:
9.1 Misuse of Website
Use the website for any unlawful purpose
Violate any applicable laws or regulations
Infringe on intellectual property rights
Transmit harmful code, viruses, or malware
Attempt unauthorized access to our systems
Scrape or harvest data from the website
Interfere with website operation or security
9.2 Prohibited Product Uses
Resell products without authorization
Use products for purposes other than intended
Make false or misleading claims about products
Alter, modify, or tamper with products
Use products past their expiration date
9.3 Account Misuse
Create multiple accounts to circumvent restrictions
Share account credentials
Impersonate others
Engage in fraudulent activity
Violation of these prohibitions may result in:
Immediate termination of your account
Cancellation of pending orders
Legal action
Reporting to law enforcement
10. INTELLECTUAL PROPERTY
10.1 Our Rights
All content on this website is owned by OralAdvance Laboratories LLC or licensed to us,
including:
Trademarks: "CariSpray" and our logo
Product names and packaging designs
Website design, text, images, and graphics
Software and code
Product formulations
All rights reserved. This content is protected by copyright, trademark, and other intellectual
property laws.
10.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to:
Access and use the website for personal, non-commercial purposes
View and download content for personal use only
You may NOT:
Copy, reproduce, or distribute our content without permission
Use our trademarks without authorization
Create derivative works
Reverse engineer any software or products
10.3 User Content
If you submit content (reviews, photos, testimonials), you grant us:
A worldwide, royalty-free, perpetual license to use, reproduce, modify, and display
your content
The right to use your name and likeness in connection with the content
You represent that:
You own the rights to the content
The content does not violate any third-party rights
The content is accurate and not misleading
11. PRODUCT DISCLAIMERS AND WARNINGS
11.1 Not Medical Advice
IMPORTANT: CariSpray is a cosmetic oral care product, NOT a medical treatment or drug.
This product does not diagnose, treat, cure, or prevent any disease
Information on our website is for educational purposes only
Always consult a dentist or healthcare provider for oral health concerns
Do not use this product as a substitute for professional dental care
11.2 Product Warnings
For CariSpray Adult:
For adult use only (18+ years)
For external oral use only
Keep out of reach of children
Discontinue use if irritation occurs
For CariSpray Kids (Ages 1-12):
For children ages 1-12 years only
Use under adult supervision
Keep out of reach of children when not in use
Discontinue use if irritation occurs
Consult a pediatric dentist if you have concerns
General Warnings:
Do not use if the seal is broken or missing
Do not use past expiration date
Store as directed on the label
If swallowed in large quantities, contact poison control
11.3 Allergies and Sensitivities
Check ingredient list before use
Discontinue use if an allergic reaction occurs
Consult a healthcare provider if you have known allergies
We are not liable for allergic reactions
11.4 Individual Results
Results may vary. We make no guarantees about specific outcomes. Your experience may
differ from testimonials or reviews.
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
12.1 No Warranties
THE WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE"
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or completeness
12.2 Limitation of Damages
WE SHALL NOT BE LIABLE FOR ANY:
Indirect, incidental, or consequential damages
Loss of profits, revenue, or data
Business interruption
Personal injury or property damage
Maximum Liability: Our total liability shall not exceed the amount you paid for the product
giving rise to the claim, or $100, whichever is less.
12.3 Exceptions
Some jurisdictions do not allow limitations on implied warranties or exclusion of
consequential damages. In such jurisdictions, our liability is limited to the maximum extent
permitted by law.
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless OralAdvance Laboratories LLC, its
officers, directors, employees, and agents from any claims, damages, losses, liabilities, and
expenses (including attorneys' fees) arising from:
Your use of the website or products
Violation of these Terms
Violation of any third-party rights
Misuse of products
Fraudulent or illegal activity
14. DISPUTE RESOLUTION
14.1 Governing Law
These Terms are governed by the laws of the State of Georgia, United States, without
regard to conflict of law provisions.
14.2 Jurisdiction and Venue
You agree that any legal action or dispute shall be brought exclusively in the state or federal
courts located in Fulton County, Georgia. You consent to personal jurisdiction in these
courts.
14.3 Arbitration
Mandatory Arbitration: Any dispute arising from these Terms shall be resolved through
binding arbitration in accordance with the American Arbitration Association rules.
Arbitration shall take place in Georgia. You waive the right to participate in class actions.
14.4 Informal Resolution
Before filing any formal claim, you agree to first contact us at [email protected] to
attempt an informal resolution.
15. INTERNATIONAL USERS
15.1 Global Shipping
We ship internationally to select countries. International customers acknowledge:
Compliance with local import laws is your responsibility
Customs duties and taxes are your responsibility
Shipping times may vary significantly
Products must comply with your country's regulations
15.2 Currency and Language
Prices are in USD unless otherwise stated
Website is in English; translations may not be accurate
In case of translation discrepancies, the English version controls
15.3 Export Restrictions
You may not export or re-export products in violation of U.S. export laws or the laws of your
jurisdiction.
16. FORCE MAJEURE
We are not liable for delays or failures in performance due to circumstances beyond our
reasonable control, including:
Natural disasters
War, terrorism, or civil unrest
Government actions or regulations
Pandemics or public health emergencies
Strikes or labor disputes
Supplier failures
Internet or utility outages
17. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining
provisions shall remain in full force and effect. The invalid provision shall be modified to the
minimum extent necessary to make it valid and enforceable.
18. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire
agreement between you and OralAdvance Laboratories LLC regarding use of our website and
purchase of products.
19. NO WAIVER
Our failure to enforce any right or provision of these Terms does not constitute a waiver of
that right or provision.
20. ASSIGNMENT
You may not assign or transfer these Terms without our written consent. We may assign
these Terms to any successor or affiliate without restriction.
21. SURVIVAL
Sections that by their nature should survive termination (including warranties,
indemnification, limitation of liability) shall survive termination of these Terms.
22. CONTACT INFORMATION
For questions about these Terms of Service:
OralAdvance Laboratories LLC
5755 North Point Parkway, Suite 201
Alpharetta, Georgia, 30022
United States
Phone: +1 (307) 269-8073
Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM - 5:00 PM EST
23. ACCEPTANCE
By using this website or purchasing our products, you acknowledge that you have read,
understood, and agree to be bound by these Terms of Service.
Document ID: TOS-2025-001
Version: 1.0
Effective: November 1, 2025
Company: OralAdvance Laboratories LLC
Registered: Wyoming, USA
Governed by: Georgia, USA Law